Customer Care Representative
ExpressMed Pharmacy Services is recruiting a dedicated medication therapy management customer care representative to join our team. The position will share responsibility and commitment with our team of associates to ensure that our Mission below is accomplished.
“Through a core focus on expertise, integrity and first-class service, our family of associates strives to positively affect each patient's quality of life.”
The successful candidate will manage our outreach patient care calls, document patient feedback and assist in resolution of patient questions and concerns.
- Minimum of two years customer service call center experience in the medical/health field.
- Strong desire to help patients improve their quality of life.
- Good understanding of medical insurance billing.
- Service orientated with a high degree of interpersonal, communication and organizational skills.
- Proficiency in Microsoft Office Suite a must. This includes MS Word and Excel. Position requires the ability to learn new computer software systems very quickly.
- Pharmacy technician or Pharmacy customer service experience a plus.
Compensation and Benefits:
ExpressMed offers a benefits package that includes competitive wages, 401k Match, individual medical, dental, vision, paid vacation and holidays.
ExpressMed Pharmaceuticals, Inc. is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or express, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.
Express Med Pharmacy Services is looking for people to join our team of professionals. We are a dedicated group of individuals working together to ensure excellent care for our patients. Our employees work in a dynamic environment where customer service is a core value. With expertise and caring, we strive to meet the needs and exceed the expectations of each person we serve.
Express Med Pharmacy Services is a rapidly growing innovative community based pharmacy that combines the traditional methodologies of long term care pharmacy practices with new innovation and old school customer service. At Express Med Pharmacy we are committed to helping patients achieve better medication outcomes through my-medPak, our comprehensive medication management program.
Express Med Pharmaceuticals, Inc. is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or express, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. AA/EOE, M/F/D/V